Back to Home

Privacy & Cookies Policy

Last Updated: October 2025

1. Introduction

Primefocus Law Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for legal services.

Primefocus Law Ltd is the data controller responsible for your personal data. We are registered in England and Wales under company number 16748304, with our registered office at 124 City Road, London EC1V 2NX.

2. Information We Collect

We collect and process the following personal information when you use our website or contact us:

2.1 Information You Provide Directly

When you complete our enquiry form or contact us, we collect:

Your name
Email address
Telephone number (if provided)
Company name (if provided)
Details of your enquiry or message

2.2 Information Collected Automatically

Our website does not currently use cookies or tracking technologies. We do not collect browsing data, IP addresses, or use analytics tools.

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to your enquiries: We use your contact details to communicate with you and answer your questions about our services
To provide legal services: If you engage us, we use your information to deliver the services you have requested
To maintain client relationships: We keep records of our communications and work for professional and regulatory purposes
For legal and regulatory compliance: We may need to retain certain information to comply with legal obligations

4. Legal Basis for Processing

Under UK data protection law (UK GDPR and Data Protection Act 2018), we process your personal data based on:

Consent: When you submit an enquiry form, you consent to us processing your information to respond to you
Contract: Processing is necessary for us to provide legal services you have requested
Legitimate interests: We have a legitimate interest in managing client relationships and operating our business effectively
Legal obligation: We may need to retain certain records to comply with legal and regulatory requirements

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

Enquiries that do not result in engagement: We typically delete or anonymise enquiry data after 12 months
Client matters: We retain client files and communications for at least 7 years from the conclusion of the matter, in line with professional practice requirements
Legal obligations: Some data may be retained longer if required by law

6. Who We Share Your Information With

We may share your personal information with:

Service providers: IONOS (website hosting), email service providers, and other technology providers who help us operate our business
Professional advisers: Consultant lawyers, technical experts, or other professionals we engage to assist with your matter (only with your consent or where necessary)
Legal or regulatory authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Your Rights Under UK Data Protection Law

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a structured, machine-readable format
Right to object: You can object to processing based on legitimate interests
Right to withdraw consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

This website does not currently use cookies or similar tracking technologies. If we introduce cookies in the future, we will update this policy and seek your consent where required.

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to website owners.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. This includes:

Secure email communications
Password-protected systems
Regular security reviews
Limiting access to personal data to authorised personnel only

Whilst we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

10. International Transfers

Your personal data is stored and processed within the United Kingdom. If we need to transfer data outside the UK (for example, when working with international counsel on your matter), we will ensure appropriate safeguards are in place and inform you in advance.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

12. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page shows when the policy was last revised. We encourage you to review this policy periodically.

For significant changes, we will notify you by email (if we have your contact details) or by posting a notice on our website.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy & Cookies Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:

Primefocus Law Ltd
Email: eliza.hayes@primefocuslaw.com
Telephone: +44 (0) 7472 481843
Address: 124 City Road, London EC1V 2NX

Return to Home